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Challenge
Manual entry of delivery notes posed a significant burden for our client. The long sequences of numbers and detailed description texts often led to careless errors and slowed down the entire process. The previous workflows were time-consuming and error-prone, which impaired efficiency in processing deliveries and their documentation.
Solution
We developed a service app with the client that integrates OCR technology to automate text recognition of delivery notes. The documents are retrieved directly from the email inbox, scanned, and the contents transferred to the service tool. An integrated plausibility check by human reviewers ensures the accuracy of the data. Additionally, a highlighting function was implemented, enabling users to navigate precisely during the review. Finally, the data is automatically transmitted to the SelectLine ERP system.
Result
The introduction of the new solution has significantly reduced the error rate in capturing sequences of numbers and texts. Manual data entry and verification have been minimized, saving the client valuable time. The clear marking in the scanned documents improves data review and tracking. The implementation has not only reduced effort but also significantly increased efficiency and employee satisfaction: 'Someone is really thinking along and making our work much easier.'
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